FAQ

How do I access the contents of my .ZIP file?

1 - Download the .ZIP file to your computer. 2 - Double click the .ZIP and it should open. There you will find your GameUserSettings.ini and Game.ini. If the above step doesn't work, right click the .ZIP file and select "Extract All". Choose where you would like your files to be extracted to.
How do I apply the code to my Nitrado server?

1 - Shut down your Nitrado Server. 2 - Go to Settings -> General and make sure the 'Expert Settings' box is checked. (see image below) 3 - Go to Settings -> Expert Settings and select GameUserInterface.ini. (see image below) 4 - Put your GameUserInterface.ini code into the GameUserInterface.ini page and click 'Save Changes'. (see image below) 5 - The steps for updating your Game.ini file are identical. Select Game.ini from the dropdown and put the Game.ini code into the Game.ini page and click 'Save Changes' again. 6 - Wait a minute or so and start up your Nitrado server.
How do I apply the code to my GPORTAL server?

1 - Shut down your GPORTAL Server. 2 - Find the section for your server's configuration files. For GPORTAL, this is a tab up top that says 'Configuration Files'. (see image below) 3 - The two files you are interested are called 'Game.ini' and 'GameUserSettings.ini'. Find the menu to select your Game file and press the Load button. (see image below) 4 - Copy & Paste your Game.ini code into the Game.ini page and click 'Save'. (see image below) 5 - The steps for updating your GameUserSettings.ini file are identical. Select GameUserSettings.ini from the dropdown and put the Game.ini code into the Game.ini page and click 'Save" again, just like you did in the last step. 6 - Wait a minute or so and start up your GPORTAL server.
How do I access the Admin command bar in game?

Open the start menu. PC (or keyboard) = Press Tab PS4/5 = L1 + R1 + Square + Triangle Xbox One = LB + RB + X + Y There are TONS of usable commands to use, check the CLICK HERE for a list of commands to get you started.
How do I change my server name?

1 - Shut down your server 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "GameUserSettings.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "GameUserSettings.Ini" 3 - Now change "SessionName=" to "SessionName=Your Desired Ark Server Name". 4 - Save changes and restart your server.
How do I set an Admin password for my server?

1 - Shut down your server 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "GameUserSettings.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "GameUserSettings.Ini" 3 - Now change "ServerAdminPassword=" to "ServerAdminPassword=Your Desired Password". 4 - Save changes and restart your server.
How do I change my server to/from PVE?

1 - Shut down your server. 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "GameUserSettings.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "GameUserSettings.Ini" 3 - Now set "ServerPVE=false" to for PvP or "ServerPVE=true" for PvE. 4 - Save changes and restart your server.
How do I add water & food drain back?

1 - Shut down your server. 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "GameUserSettings.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "GameUserSettings.Ini" 3 - Now set "PlayerCharacterFoodDrainMultiplier=1" and "PlayerCharacterWaterDrainMultiplier=1" If you'd like a slower water/food drain, just set it to 0.5! 4 - Save changes and restart your server.
How do I enable Leveling on Flyers?

1 - Shut down your server. 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "Game.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "Game.Ini" 3 - Now under [/script/shootergame.shootergamemode], add "bAllowFlyerSpeedLeveling=True". 4 - Save changes, wait 5 minutes and restart your server.
How do I enabled building in "No Build Zones"?

1 - Shut down your server. 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "Game.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "Game.Ini" 3 - Now change add or change the following settings under [/script/shootergame.shootergamemode]: - "bGenesisUseStructuresPreventionVolumes=False" - "bIgnoreStructuresPreventionVolumes=True" 4 - Save changes and restart your server.
I don't want the meshing items banned, what do I do?

1 - Download the .doc file below. 2 - Shut down your server. 3 - Nitrado users go to the settings tab and then select "Expert Settings". Select "Game.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "Game.Ini" . 4 - Now replace the settings that begin with "EngramEntryAutoUnlocks" with the contents from the .doc that you downloaded. 5 - Save changes and restart your server.
The Dinos aren't showing up after adding a Custom Dino Spawn code, why?

Make sure to login to the game in GCM mode and do a Dino wipe by using the Admin command "cheat Destroywilddinos".
How do I apply the 'Stack Mods'?

1 - Shut down your Nitrado or Gportal Server. 2 - Go to Settings -> Expert Settings and select Game.ini. 3 - Find any code in the Game.ini folder that starts with "ConfigOverrideItemMaxQuantity=" and replace any/all of them with our custom Stacks code. 4 - Click 'Save Changes', wait 5 minutes and start your server.
My code won't save in the Nitrado dashboard, what should I do?

Some people have experienced a bug with the Nitrado dashboard where they are unable to save their expert settings. This has nothing to do with any code in your settings, it is a bug/glitch in the interface. It may also happen if you're using an older computer/browser (make sure you have updated your browser and you're using google chrome for the best results). You will need to contact Nitrado support and ask them to help you fix the saving issue or you can hire us to set it up for you.
Can I access all of my downloads in one place?

Yes! Simply create and account and all of your purchases will be stored to your profile.
Can I get a refund?

Unfortunately there are no refunds on codes after they have been purchased and the code is sent to you. If you purchase a service, we can refund you as long as we have not started working on the service. Simply contact us at arkservercodes@gmail.com or through the Contact Us page. Read our Return Policy for more info.
How do I cancel my monthly subscription?

Login to your account. Click on 'My Subscriptions'. Click 'Cancel Subscription'. You will not be charged any further.
What currencies/payment options do you accept?

Please use our currency converter on each product page. We accept most Debit/Credit Cards, Paypal, and soon we will be accepting more!
I purchased a code but haven't received it yet, what should I do?

If you haven't received your code then you have probably done one of 2 things wrong: You tried to download your codes on a mobile phone. You need to use a computer to download the file. You entered the wrong email address at checkout. You can also create an account with the email used to purchase the codes to gain access to all of your purchases/downloads in one place! If you are still having issues, please contact us using the Contact Us page.
I ordered one of your Custom Coding Services, where is my order?

Due to the high volume of orders, please allow us 24-72 hours to complete your order. Everyone here at Ark Server Codes have families and jobs. We are offering this server to make it easier for YOU! We are working as fast as we can with the resources we have. Constantly tagging us in Discord, sending us numerous emails, etc. will only put you to the back of the line... :)
How do I put Player & Dino stats back to normal?

1 - Shut down your server. 2 - Nitrado users go to the settings tab and then select "Expert Settings". Select "Game.Ini" from the dropdown. Gportal users go to "Configuration Files" and then find the tab up top that says "Configuration Files" and select "Game.Ini" 3 - Now located and delete any lines that contain "PerLevelStatsMultiplier_DinoTamed=X" and "PerLevelStatsMultiplier_Player=X". 4 - Save changes and restart your server.